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Getting you in to the Christmas spirit all year long!

North Pole City Return Policy
Returns are allowed on current Department 56 items. However the return must be made within 10 days of receipt and must be approved before return will be accepted. If the return is accepted there will be a 15% restocking fee unless we are exchanging items. We will NOT refund any shipping expenses. All sales are final on ALL Retired Department 56 & Christopher Radko, and any SALE item. If a return is accepted there will be a 15% restocking fee on any item that is returned. We DO NOT refund any shipping! The returning item(s) MUST be in original packing unopened and in NEW condition If return is sent back without authurization the package will be refused. Returns that are accepted will be given a return code.